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At Gruv Fishing, we stand behind everything we design. Once you purchase your product, be sure to register it at NOMATIC.com to activate its Lifetime Warranty. If we can’t fix or repair a manufacturing defect, we will replace the product, no questions asked.

Please note that scratches, scuffs, dents, and other blemishes that occur due to normal wear and tear of travels will not fall under the product warranty.  These marks are like badges of honor and should be something you are proud of, it means you are putting your box to good use and they help tell your travel story.

LIFETIME WARRANTY

 

US Soft Goods Lifetime Warranty:

We stand by the quality of our soft goods with a manufacturer’s lifetime warranty* against defects in materials and workmanship. Cosmetic damage is not covered. For protection against accidental damage we offer two and three year extended coverage plans, which are available within 30 days of purchase. In the event that one of our customers experiences a problem, we are here to help!

Our lifetime warranty makes sure all materials and workmanship stand up to normal wear and tear. The extended protection plan covers all those accidents that can happen as you adventure around the world with your NOMATIC products. For example, if you’re road tripping across the country and end up damaging the zipper in the process, then the extended protection plan has you covered. Or, if you’re more of a home-body and you accidentally spill your morning coffee all over the inside of the bag, that’s also covered. We do our best to provide you with the best protection we can.

To submit a NOMATIC lifetime warranty claim, click the button below and fill out the form. Our warranty team will review your request and issue a warranty authorization number. With that number you will be responsible for shipping the item to our warranty facility where we’ll determine if it will be repaired or replaced with the same, fully-functioning item in similar or better condition.

Note that the customer is responsible for all shipping costs and NOMATIC will cover any repairs/replacement costs.

Luggage Lifetime Warranty:

We stand by the quality of our luggage with a manufacturer’s lifetime warranty* against defects in material and workmanship. All of our luggage pieces have removable components, which make repairs simple. If you’re feeling handy you can order one of our DIY repair kits for a $10 handling charge, or you can ship it to one of our 3 US repair centers. The customer is responsible for the cost of shipping the bag to and from our repair facility and NOMATIC will cover the repair cost. If it can’t be repaired, determined at our discretion, we will replace the bag.

For protection against accidental damages we also offer two and three year extended protection plans for all luggage pieces.

To submit a warranty request click the button below and fill out the form. Our warranty team will review your request, issue a warranty authorization number, and inform you of next steps. All bags must have a warranty authorization number before being sent to one of our repair centers.

Liability:

NOMATIC is not liable for damage to computers, cameras, equipment, clothing or anything in your surrounding environment as a result of using our products. NOMATIC is also not liable for bodily injury to yourself or others as a result of using our products.

Items purchased from unauthorized resellers are not covered by this lifetime warranty.

Proof of purchase necessary.

Return Policy:

You can return or exchange your item 30 days after it is received for any reason with proof of purchase, packaging and hang tags intact, and all items included. Note that the customer is responsible for shipping the item back to NOMATIC.

*Please note that some limitations apply. Cosmetic damage and excessive wear and tear is not covered. Determination of what is excessive wear and tear is subject to the sole discretion of the NOMATIC warranty team.

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The Gruv Fishing Lifetime Warranty covers any defects in workmanship for the lifetime of the product.

Product Registration is required to activate your warranty. Proof of purchase required.

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Duration of warranty: Lifetime means the market life of said product. As long as the product is being produced and sold by Gruv Fishing and replacement parts are available, the product is covered.

Resolution: Gruv Fishing will repair or replace any broken products that are covered by this warranty. If repair or replacement is impossible Gruv Fishing will replace said product with a comparable product in both price and functionality.

Specific Exclusions: This warranty does not cover aesthetic (product’s appearance) changes in the products due to outdoor exposure or use. This warranty does not cover products that have been physically altered, damaged, or subjected to negligence.

Product Registration: In order to activate your Lifetime Limited Warranty you must register your product with Gruv Fishing at the provided link. REGISTER HERE You will need to submit an image or copy of the original receipt.

Warranty Claim Procedure: Submit Warranty Request Form on Gruv Fishing’s website. Submit Form Here

Any warranty claims must be made by the original purchaser within the time-frame of the warranty.

Warranty claim requests must include the model number and a complete description of the defect. Where possible, images of the defect should be included.

The original purchaser is responsible for paying freight costs to Gruv Fishing.

If  Gruv Fishing determines that any returned product is not defective within the terms of this warranty, the purchaser agrees to pay Gruv Fishing all handling, return freight and approved repairs costs at Gruv Fishing prevailing rates.

To the extent permitted by law:

  • Gruv Fishing’s liability is limited to the molded product and not its contents, and
  • Gruv Fishing is not liable for indirect, punitive, incidental, consequential, or special damages, regardless of whether a claim for such damages is based on this warranty, and
  • The remedies outlined in this warranty are the exclusive and sole remedy of the original purchaser, and
  • This warranty is in lieu of all warranties, express or implied, including, but not limited to, any implied warranties of merchant-ability and fitness for a particular purpose, and
  • Gruv Fishing’s liability to the original purchaser for damages shall not exceed the purchase price of the product against which damages are claimed.
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For one year from the date of sale, this product is warranted against defects in material or workmanship.

Fill out Warranty Request form below or call 1-385-630-4788 for details. Proof of purchase required.

[/ultimate_info_table]
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The Gruv Fishing 1 Year Limited Warranty covers any defects in workmanship for one year from the date of purchase of the product.

Duration of warranty: Lifetime The product warranty is active and valid from 1 year from the original date of purchase listed on the Proof of Purchase, receipt, etc.  As long as the product is being produced and sold by Gruv Fishing and replacement parts are available, the product is covered for the duration of 1 year from that time.

Resolution: Gruv Fishing will repair or replace any broken products that are covered by this warranty. If repair or replacement is impossible Gruv Fishing will replace said product with a comparable product in both price and functionality.

Specific Exclusions: This warranty does not cover aesthetic (product’s appearance) changes in the products due to outdoor exposure or use. This warranty does not cover products that have been physically altered, damaged, or subjected to negligence.

Product Registration: In order to activate your 1 Year Limited Warranty you must register your product with Gruv Fishing at the provided link. REGISTER HERE You will need to submit an image or copy of the original receipt.

Warranty Claim Procedure: Submit Warranty Request Form on Gruv Fishing’s website. Submit Form Here

Any warranty claims must be made by the original purchaser within the time-frame of the warranty.

Warranty claim requests must include the model number and a complete description of the defect. Where possible, images of the defect should be included.

The original purchaser is responsible for paying freight costs to Gruv Fishing.

If  Gruv Fishing determines that any returned product is not defective within the terms of this warranty, the purchaser agrees to pay Gruv Fishing all handling, return freight and approved repairs costs at Gruv Fishing prevailing rates.

To the extent permitted by law:

  • Gruv Fishing’s liability is limited to the molded product and not its contents, and
  • Gruv Fishing is not liable for indirect, punitive, incidental, consequential, or special damages, regardless of whether a claim for such damages is based on this warranty, and
  • The remedies outlined in this warranty are the exclusive and sole remedy of the original purchaser, and
  • This warranty is in lieu of all warranties, express or implied, including, but not limited to, any implied warranties of merchant-ability and fitness for a particular purpose, and
  • Gruv Fishing’s liability to the original purchaser for damages shall not exceed the purchase price of the product against which damages are claimed.
[/ultimate_exp_section]